英文的道歉信(彙編15篇)

在平時的學習、工作中，道歉信的使用頻率越來越高，道歉信是要向對方陳述無法答應的所請所託的原因，對不願為的事，可聲明自己的一貫主張，對不能為的請託，更應陳述理由，説明自己為什麼不能為。如何寫一份恰當的道歉信呢？下面是小編為大家收集的英文的道歉信，供大家參考借鑑，希望可以幫助到有需要的朋友。

英文的道歉信1

Dear Ms Jeremy,

Thank you for your letter of 6 October. After supplying your restaurants for 5 years, I was extremely sorry to hear that the batch of bowls and forks which you received on 2 September was not of usual quality.

After careful investigation, we found that the cause of the problem was a faulty packing machine. It has now been repaired. I can promise you that this type of problem will not happen again.

According to the sales contract between us, we will, of course, replace your faulty delivery free of charge.

I would like to offer our apologies once again and thank you being an excellent customer.

Yours sincerely.

英文的道歉信2

遊客朋友們：

首先我們真心感謝桅子花開、海星以及馬來吸呀等幾位網友給我們所提的意見，今年在政府論壇上有兩封公開批評我們的帖子，説實在的，剛剛看到的時候，心裏確實是堵得慌的，不高興的，總覺得目前國內旅遊市場大環境就是這個樣子，大社不強，小社散差，從業人員服務意識、技能普遍不強等等，剛開始，我們確實給自己找了一些自我安慰的藉口。

現在再認真思考這個問題，我們覺得，做為從業人員有責任、有義務，也必須為遊客提供更為輕鬆、快樂的旅遊時光。坦誠的説，今年7、8兩個暑期月份下來，在我們質檢回訪過程中，所發現存在質量問題的`，遊客投訴到公司的也絕不僅此兩例。

我們總結分析下來，存在質量問題的主要是散客出遊羣體，暑期質量問題一般容易出現在車輛空調不好，某些導遊態度存在問題，以及住房條件較差等方面。目前旅行社的存在方式大體上分為三類，一類是組團旅行社，我們**就是這樣類型的旅行社，面向終端客户收取客源;一類是地接旅行社，主要接待外地遊客來本地旅遊;第三類是同行批發旅行社，如揚州蘇之旅旅行社，儀徵旅行社同行受制於客源量問題，收到遊客報名後，無法獨立發團，只能交給這樣的批發旅行社統一發團。這種現狀就導至了組團旅行社對散客質量的掌控從很大程度上受制於同行批發旅行社，從某種程度上來説，儀徵散客出遊，選擇哪家旅行社報名的差別是不大的，唯一的區別所在是旅行社經營者的思路，以及遇質量投訴後，規模大一些的旅行社對批發旅行社的牽制能力會更強一些，僅此兩點而已。

關乎旅遊質量還有一個很重要的點，就是導遊，景點美不美，全靠導遊一張嘴。好的導遊除了在講解上會更為精彩外，對於遊客心理的把握能力通常也會很強，會有較強的協調溝通能力，而目前導遊的生存狀態基本上都是以兼職為主，這種生存狀態，也從很大程度上導致了其責任心的下降，因其兼職故而也缺少有效的服務技能培訓。旅行社不是不想有自己的全職導遊，而是因為旅遊業的季節性特別強，旺季再多導遊也不夠用，進入12月份以後的3個月淡季對於小旅行社而言，可能1個導遊都嫌多，這個微利行業人力成本應該是最大的成本了，所以這種季節性的特點也導致旅行社不敢、不能用過多的全職導遊。我們公司目前全職導遊有16名，在揚州地區算得上是規模龐大的一支導遊隊伍了，但也只能應對平常季節的客流量，遇上旺季，也只能望洋興歎，比如貼子中所提到的西安團隊，就是一個主要由兼職導遊帶隊的團隊。

從我們自身的角度來講，我們必須認真反思這個行業，認真反思自已，如果不能真正將客户贏這個第一戒寫到我們每個員工心裏去，**旅行社終將被市場淘汰。從上週起，我們已經開始在竭盡全力探討遊客旅遊體驗的問題，我們希望儘快將我們的服務意識、服務技能，迅速從對人的服務，提升至對客户的服務。我們將盡已所能去改造現有的工作流程，我們相信，從我們做起，終將能夠逐步改變旅遊業的現狀，終將實現給遊客創造輕鬆快樂時光這個最終目標。當然，接下來可能還會有質量問題出現，還會有遊客投訴，但我們會以最好的狀態，迅速處理這類的質量問題，給遊客一個儘可能滿意的答覆。

英文的道歉信3

Dear teacher

When I leave the classroom e confused, make these bad things, and again I am sorry. I promise I ise you a replacement shipment. We pensate.

I do apologize for any inconvenience this may cause you and I will try my best to avoid the same accident happening again

英文的道歉信4

Directions: One of your pen friends, John, will be visiting your city.

However, for some reasons, you can not meet him at the airport on time.

Write a letter asking to wait for you at the airport and tell him how to recognize you.

Your letter should be no less than 100 words.

You don’t need to write the address.

Don’t sign your own name at the end of the letter, use Alice instead.

英文的道歉信5

Dear Charlie,

Kindly excuse me for my not being able to see you off at the airport this Saturday as I have promised. A major business partner of our company will be attending an important conference in Xiamen this weekend, and my boss finally chooses me to accompany him there to negotiate about a new transaction.

I have just been informed of this plan and am happy about the decisionthis is an opportunity to both display and enhance my abilities, so I am afraid I cannot be present at the airport. Pursuing study overseas is an essential step in the accomplishment of your dream.

Your sincerely

xxx

英文的道歉信6

Dear:

It has already been one year. This year, we have been through happiness, pain, confusion and impressive. Yet, most of the happiness and impressive was brought by you, pain and confusion was brought by me. I confess that I had mixed thoughts during our date time. My attitude toward you was not proper. I made you do things that you don’t like. Even I knew that you are a sensitive girl, I still made you cry more than once. I was not a considerate boy for I disregarded your deep feelings.

Look back on that so called big problem. As the conflicts developed, the mountain climbing was the point that you broke out. What you said in the middle of the mountain truly hurt my feeling. Nevertheless, I deserved this. The reason that we broke up was due to my arbitrary behavior and casual attitude, which led us to this situation that make us awkward. Even now, we couldn’t greet each other as we did before.

Generally, it was all my fault. When I said this, I felt great guilty from the bottom of my broken heart. However, I was be to blamed for this.

What I really want to tell you is that I still miss you right now. I dreamed about you in my peaceful dream that is the happiest dream ever I thought. I tried to pretend to ignore you and be calm When I met you. But I couldn’t help glancing you for I want to know how you are going. Though I barely went to classroom, when I did, I would find where you sit. I can’t constrain my emotion.

But what if I changed my attitude ? I just wondered if you could give me another chance to make up your broken heart that once was broken by me.

Yours

xxx

英文的道歉信7

Dear my teacher(name)

I am very ashamed of not listening carefully to your class of english. yes I'm a slacker, but I want to e it 's a tough and challenging job for me ,but I realise this was totally my mistask and i would stop playing mobile phone in your class and be more studious and hardworking in english 's not irrealizable promise,i will make my promise come true.

I just want to ask you to forgive me because you have such positive effect on me ,without your helf i would never get proper education .I know i did wrong .

Sorry again.

Yours sincerely

name

Dear teacher,

I am sorry for not handing in my homework in time. I know any explanation can not become my excuse. I promise from now on I will finish my work on time and work hard to live up to your expectation! Thank you for your patient teaching!

　　Yours,

英文的道歉信8

Dear ，

I am deeply sorry to inform you that I did not manage to complete the task you designated last week，due to a sudden illness falling upon me these days. For the last week， I have been in a hospital with a continuous fever，which has prevented me from any activity.

To make up my fault，could you please extend my deadline to next Friday？If so，I promise I will finish the task and send my report to you via email.

I do apologize again for any inconvenience it might bring to you，and hope you could accept my apology.

Sincerely yours，

　　xxx

英文的道歉信9

Dear,

I am terrible sorry for not having attended your class on time.

Because I had got a headache for several days and it is my first time to live in Chongqing and I can not suit for the weather here quickly.

To be honestly, I like learning English very well and I have made my mind to learn it well both on spoken English and on written English.

I think you will be my best teacher to help me improving my English Level.

So I apologize again for my not attend your class.

I will make my great effort on English in the future and will not make you disappointment next time!

Excuse me for my unintentional fault!

Sincerely yours,

xin

英文的道歉信10

Dear Mr. Smith,

I am indeed very sorry that I missed the eXXamination on InternationalBusiness English Writing you gave last Friday. I feel awful about it and wantyou to know what happened that day. I suddenly fell sick early that morning andmy parents had to send me to the hospital. Please find enclosed a copy of themedical bill.

I sincerely hope you can understand my situation and accept my apology. Iwould appreciate your allowing me to take a make-up eXXamination. I will come toyour office during your office hour on Monday to discuss this possibility withyou. Once again, I apologize for any inconvenience caused.

　　Sincerely yours,

　　XXXX

英文的道歉信11

Dear David:，

I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong. As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.

yours，

Sara

英文的道歉信12

Oct. 31, 20xx

Dear Mr. Clark,

I would like to express my apologies for not being able to keep our 9 oclock appointment. I had a small accident on my way to school. I will come over to your apartment the day after tomorrow ― Monday, November 2, at 9 a.m. if that is convenient for you. I will check my mailbox tomorrow to see if you have left a note for me. Otherwise, I will see you at nine, Monday morning. With many apologies.

Li Xiaomei(Signed

英文的道歉信13

Dear Sir or Madam:

The Management of China World Hotel wish to extend its sincerest apologies for the inconvenience you were caused as we were unable top accommodate you on your arrival. This is not the normal manner in which we handle our guest's reservation and we regret any undue inconvenience you were caused as result.

We hope you found the accommodation at Beijing international hotel on August 19 to be satisfactory. We regret that owing to your schedule of this visit, you were unable to return to our hotel on the next day. Kindly rest assured that we will endeavor to ensure that your future visit to us will be comfortable one.

Thank you for your kind understanding and we look forward to the opportunity to redeem ourselves y welcoming you back to China World Hotel soon.

With renewed apologies.

Yours Sincerely

Alfred Zhuang

Front Office Manager

Mr. Ulrich Niemann.

英文的道歉信14

Dear Ms. Iwasaki,

Thank you for your positive comments regarding your experience while staying with the Westin Shanghai.

At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly rest assures that your concern has been well taken and communicated to all concerned for immediate improvement. Ms. Iwasaki, as we’ve conducted a thorough investigation about all pinpointed issues you bought out. Please allow us to explain the outcome for your reference.

Upon your arrival, our agent failed to locate your reservation. We sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. The reservation for you and Ms. Hinako Muto were made early November, and never been d. We understand that you may requested the King Size room but actually we could not satisfy your request.

Sincerely yours,

英文的道歉信15

尊敬的客人:

Dear Guests:

歡迎閣下蒞臨全新的XX華龍XX大酒店!

Welcome to Hualong Magnate Hotel, Shaoshan!

相信我們酒店按照五星級標準的設計、設施及服務，皆能迎合當代商務及旅遊人士的種種所需。然而，由於我們酒店正處於試營業中，有部分設施及服務項目不到位，屆時引起閣下不便之處，敬請諒解。

Our international 5-star standard designed facility and service will meet businessman or traveller’s demands. However, we feel very sorry for all the inconvenience due to some facility and service is still in soft-opening.

同時，我們酒店管理層及全體員工將上下一心，當竭盡全力儘快改善目前不盡理想之狀況，希望能為閣下的下次光臨提供更加完善及周到的服務而努力。

Meanwhile, our Chain of commands will try our best to amend the unideally situation and ceremoniously setting up, offer you more thoughtful consummate service.

此外，我們十分渴望得到閣下的一切意見，如蒙賜教，感激不盡，歡迎隨時直接與本職聯絡!我的電話號碼是:XXX(分機)。

Furthermore, we are eager for getting your kindly comment. We’re very appreciated for your cooperation. Welcome contact with me directly. My telephone is 8XX9(ext.).

誠意致歉!

Sincerely apologize!

再次歡迎閣下的光臨!

Looking forward your next coming!